Support

Change to Your Participation

To enroll in the Brookline Green ElectricityProgram, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals. 

To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the Program.

To leave the Brookline Green Electricity Program, complete the Opt-Out form. This will return your electricity supply to Eversource Basic Service on the next available meter read.

Questions & Support

If you have questions about your participation in the new contract, as of December 2022, contact the electricity supplier, NextEra Energy, at (877) 960-5514, Monday to Friday, 9 am to 6 pm EST, or by email at nesgovagg@nexteraenergyservices.com.

If you have questions about your participation in the contract prior to and up until December 2022, contact the electricity supplier, Direct Energy, at (866) 968-8065 or by email at aggregationsupport@directenergy.com.

Comments & Suggestions

Comments and suggestions about the Program, please submit the contact form below, email us at support_ma@goodenergy.com, or call (800) 931-6221 to reach Good Energy, the town of Brookline’s consultant that manages the Program.